Contact Us

Contact Us | Sentie

We’d love to hear from you! Whether you have a question about an order, a product, or just want to say hello, our team is here to help.

General Inquiries

For any questions, feedback, or support, please use our contact form below or email us at:
myshopify@sentiecare.com

Order Issues

If you're contacting us about an order, please include:

• Your order number

• A brief description of the issue

• Photos, if something arrived damaged or incorrect

We’ll get back to you as soon as possible — typically within 24–48 hours.

Business Hours

Monday to Friday: 9 AM – 6 PM (Your Time Zone)
Saturday & Sunday: Closed (but we still monitor urgent emails)

Get in Touch

You can also reach us through our Contact Form